1. Information We Collect

We collect various types of personal information to provide you with the best coaching experience. The types of information we collect include:

• Personal Information: Name, email address, phone number, and payment details.
• Business Information: Company name, role, and professional details you provide during onboarding or coaching sessions.
• Technical Information: IP address, browser type, device information, and data collected through cookies or other tracking technologies.
• Usage Information: How you interact with the membership portal, including session participation, resource usage, and activities.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage your membership and coaching services.
• To schedule, deliver, and track 1:1 and group coaching sessions.
• To process payments and manage your subscription.
• To send you updates, educational content, and service-related communications.
• To improve and optimize our coaching platform and resources.
• To comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share your information with trusted service providers (e.g., payment processors, scheduling platforms) to facilitate membership activities.
• Legal Compliance: If required by law or if we believe it is necessary to protect our rights or comply with a legal obligation.
• Business Transfers: In the event of a business merger, acquisition, or sale of assets, your personal information may be part of the transferred assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:

• Secure servers and encrypted payment gateways.
• Restricted access to sensitive data.
• Regular monitoring and security updates.

However, no system is entirely secure, and we cannot guarantee absolute security.

5. Retention of Information

We retain your personal information for as long as necessary to provide the membership services and fulfill the purposes described in this policy. Once you cancel or terminate your membership, we will delete or anonymize your data, except where retention is required by law or necessary to resolve disputes.

6. Your Rights

You have the right to:

• Access, correct, or update your personal information.
• Request the deletion of your data, subject to any legal obligations for retention.
• Opt out of marketing emails by following the unsubscribe link provided.
• Restrict or object to data processing in certain circumstances.

To exercise any of these rights, please contact us at [Insert Email Address].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and membership portal. These may collect data on browsing activity, preferences, and device information.

You can control or disable cookies through your browser settings, though this may affect some site functionality.

8. Third-Party Links

Our website or membership platform may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Children’s Privacy

Our membership is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If changes are made, we will notify members via email or through the membership platform.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

renee@reneestribbell.ca

By using the Elite Broker Membership, you acknowledge that you have read and understood this Privacy Policy.